Nikhil Bopchi

SaaS Platforms | AI Enablement | Customer Success Engineering

Role: Product Engagement Manager at Mindtickle
Location: Pune Division, MH, IN
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Nikhil Bopchi

I’m a Technical Account Manager with 5+ years of experience supporting global enterprise customers across AI-driven SaaS platforms. I focus on technical onboarding, integrations, AI enablement, analytics, and managing high-severity escalations from start to finish.Specialize in helping enterprise teams adopt and scale AI capabilities—including AI Copilot, AI Role Plays, and Conversation Intelligence—to drive measurable impact. Throughout my career, I’ve worked closely with Product, Engineering, and Customer Success to troubleshoot complex technical issues, accelerate platform adoption, and deliver meaningful business outcomes.I excel in fast-paced environments where problem-solving, customer enablement, and product excellence go hand-in-hand. I’m passionate about building trusted customer relationships, demystifying technical challenges, and helping organizations unlock real value from their AI and SaaS investments.

Experience

Product Engagement Manager
Mindtickle
Feb 2026 — Present

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Nikhil Bopchi

Experience

Product Engagement Manager

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