Nikhil Bagrecha
Senior Product Data Manager @Jio Platforms Limited Jpl
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WORK HISTORY
Senior Product Data Manager @Jio Platforms Limited Jpl
Navi Mumbai, IN
Partner with business, technology, and AI teams to define product and data requirements, prioritize features, and deliver solutions aligned to strategic business goals.• Own analytics and data-product delivery using agile practices, spanning requirement definition, prioritization, design collaboration, testing, deployment, and continuous improvement to enable iterative releases, faster feedback loops, and measurable business impact.• Led a computer vision–based quality analytics initiative, improving field technician work quality by 5×, reducing rework, and enhancing customer experience at scale.• Define KPI frameworks across multiple business programs, ensuring clear alignment between operational execution and strategic outcomes.• Design and maintain automated, real-time dashboards integrating CRM, transaction, and operational data, improving transparency and reducing manual reporting effort by 40%.• Own ongoing data quality improvement efforts by identifying systemic gaps, performing root-cause analysis, and implementing corrective actions to improve reliability of metrics and reporting.• Define and operationalize customer experience KPIs to diagnose scheduling inefficiencies, contributing to a 3% reduction in missed appointments and a 7% reduction in rescheduling rates.• Enable an 8% cost reduction by delivering a material consumption analytics framework that surfaced misuse patterns and supported corrective operational actions.• Perform root-cause analysis on customer churn drivers, enabling targeted campaigns and informing product and operational improvements.
EDUCATION
St. Xavier's Technical Institute, Mumbai
Diploma
K J Somaiya Institute of Management
PGDM
K.J. Somaiya College of Engineering
Bachelor of Engineering (B.E.)
ABOUT NIKHIL BAGRECHA
Product-focused analytics professional with 7+ years of experience, currently working as a Product Data Manager in an internal data platforms team. I specialize in owning problem definition, success metrics, and execution outcomes across product, operations, and customer experience domains.My work focuses on translating business objectives into scalable data and analytics solutions by partnering closely with business, technology, and data teams. I have a strong track record of defining KPI frameworks, improving data quality, and enabling faster, better decision-making through real-time visibility and structured insights.I’m particularly interested in roles where analytics directly shapes product and operational strategy, rather than being limited to reporting.
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