Nikhat Shaikh
Banking Customer Service Management | Trade Finance
- Role
- Assistant Manager Vcip at HSBC
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nikhat Shaikh
Results-driven banking professional with years of experience in financial services, specializing in Customer Service areas such as retail banking, commercial lending, or financial analysis. Proven track record in enhancing customer satisfaction, optimizing operational efficiency, and driving revenue growth. Adept at managing client relationships, conducting thorough financial analyses, and implementing strategic solutions. Strong analytical skills combined with a commitment to maintaining compliance with regulatory standards and delivering exceptional service.
Experience
Assistant Manager Vcip
Jan 2024 — Present
This process enhances customer experience by offering convenience and speed while ensuring full compliance with KYC and Anti-Money Laundering (AML) regulations. Through document verification and face matching during the video call, VKYC minimizes the risk of identity fraud and accelerates the customer verification process.
Education
University of Mumbai
Master of commerce
2022 — 2024
Ls Raheja college of commerce and arts
Bachelor of banking and insurance
2018 — 2021
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