Niket Patel

Experience

1. Senior Associate Software Engineer

   Capital One

   Nov 2022 — Present · McLean, VA, US

   Full Stack Engineer on a team of six developers working on the bank case creation platform while directly discussing and responding to feedback from product owners, stakeholders and team directorsLead the migration of the multiple workflows from a deprecated system to a modern system. This included creating Architecture Diagrams, UI Prototypes, and working with stakeholders to address all their wants and needs. Migration to the modern system led to a 30% reduction in time spent on cases by backoffice associatesSpearheaded initiative to create a new case workflow for the creation and funding of customer Certificate of Deposits. Workflow was widely adopted and generated $400 Million in new deposits for the company to dateCreated workflow to allow bank call center associates to easily grab the next available case in their work queue helping alleviate dependencies on management to provide associates with next tasks and allowed associates to speed up workflow and complete more open casesWorked on evaluating and updating components owned by the team to ensure that they were keyboard and voice reader accessible for bank associates who needed to use assistive technology