Niket Omar

Cloud and Application Specialist EX-Ribbon || EX-Cardekho || EX-RTDS

Role: Senior Executive Application Engineer at Novelvox
Location: Faridabad, HR, IN
LinkedIn followers: 500 followers

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About Niket Omar

I have learned the basics of telecom industry. I have been working as a telecom engineer…

Experience

Senior Executive Application Engineer
Novelvox
Dec 2024 — Present · Faridabad, IN

Education

FEROZE GANDHI INSTITUTE OF ENGG AND TECHNOLOGY , RAEBARELI
BTech - Bachelor of Technology
2014 — 2018

Contact information

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Work email
•••••@novelvox.com
Personal email
•••••@•••••.com
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Current company

Novelvox

IT Services and IT Consulting · 181 employees · Founded 2008 · Roswell, Georgia, United States

NovelVox is a global leader in Contact Center Solutions, dedicated to elevating agent performance and transforming customer experiences. With our unified One NovelVox Platform, we empower agents to effortlessly manage customer interactions across voice, email, chat, social media, and instant messaging channels—delivering faster, more personalized, and more consistent support. Our industry-ready integrations seamlessly complement leading contact center technologies, including Genesys, Cisco, Avaya, Amazon Connect, NICE, Dialpad, Zoom and more. This ensures organizations can enhance their existing environments without disruption. Backed by 17+ years of experience, 350+ successful deployments, and a presence in 20+ countries, NovelVox brings deep domain expertise across Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and other major industries. At NovelVox, we are committed to redefining the agent and customer experience for global brands—helping them boost engagement, efficiency, and loyalty through intelligent, user-centric solutions.

novelvox.com

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About Niket Omar

Experience

Senior Executive Application Engineer

Education

FEROZE GANDHI INSTITUTE OF ENGG AND TECHNOLOGY , RAEBARELI

Find verified contacts for anyone on LinkedIn