Niket Gupta
Consumer Product | Chicago Booth MBA
- Role
- Product Manager - Tech at Amazon Music
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Product Manager - Tech
Dec 2024 — Present · San Francisco, CA, US
PM for Subscription monetization. Own the paid retention strategy for Amazon Music Unlimited across 14+ markets. Redesigned the full subscription management experience, launched and scaled a Gen-AI chatbot for cancel, pause, and plan switching, and built the experimentation program across visual, voice, and chat surfaces. Built payments infrastructure for new market expansion including local payment methods in India and LATAM. Maintain global regulatory compliance across cancellation rights, billing transparency, and price change regulations. Partnered with marketing, finance, legal and CS to execute retention campaigns and optimize save rates.
Education
The University of Chicago Booth School of Business
Master of Business Administration - MBA
2021 — 2023
Indian Institute Of Information Technology Allahabad
Bachelor's degree, Electrical, Electronics and Communications Engineering
2011 — 2015
Skills
- Static Timing Analysis
- C
- Programming
- Tcl
- Data Structures
- Microsoft Office
- Verilog
- Algorithms
- Microsoft Excel
- Powerpoint
- English
- Microsoft Word
- Social Media
- Networking
- Windows
- C++
- Matlab
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