Nika Pedersen
Change Management Lead Information Services, Partner Analytics and Customer Excellence @TELUS Business
Calgary, AB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2025 — Present
Change Management Lead Information Services, Partner Analytics and Customer Excellence @TELUS Business
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EDUCATION
2019 — 2020
TELUS Communications
Leadership Now, Leadership
1991 — 1996
University of Calgary
BA, Sociology, Statistics
2011 — 2012
Eloqua University
Eloqua Product Master Certification, Marketing Automation and Revenue Assurance
2016 — 2019
University of Calgary
Project Management Fundamentals, Project Management
SKILLS
Team LeadershipCorporate BrandingStrategic PartnershipsStrategyMarketing ManagementCompetitive AnalysisBrand AwarenessSegmentationStrategy DevelopmentDemand GenerationThought LeadershipMarketingCampaign ManagementMedia PlanningWirelessProduct ManagementCustomer ExperienceCustomer Relationship Management (Crm)Direct MarketingMulti-Channel MarketingMarketing AutomationMarketing CommunicationsSocial Media MarketingIntegrated MarketingSalesProgram ManagementCrmGo-to-Market StrategyWirelineEmail MarketingMarketing StrategyEloquaLeadershipMarket AnalysisB2b MarketingSalesforce.comManagementSales ProcessMobile DevicesDirect Sales
ABOUT NIKA PEDERSEN
Change Management and Adoption: Prosci® Certified Change Practitioner
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