Mohammed Nijim

Acs Delivery Manager @Oracle

CA

Working continuously with a portfolio of Customer Accounts by building a long-term strategic relationship• Developing a deep understanding of our customer\'s business processes, goals, and strategies in relation to their use of NetSuite and adjacent systems• Advising on the execution of a strategic roadmap for customers, and aligning customers’ long-term strategic plans with near-term quick wins• Proactively present advice, assistance, and resources to help customers generate value from the products and services they have purchased• Making recommendations using tools, best practices, and pre-defined solutions provided by Oracle and based on my NetSuite functional expertise• Attaining measurable value and system health based on a deep understanding of our customers\' business needs and NetSuite usage• Increasing communication footprint within the customer organization by driving access to decision-makers and providing valuable insights across departments• Collaborate with other stakeholders throughout the organization who are responsible for ensuring Customer Success: Account Management (AMO), Solution Consulting, Professional Services, ACS Support Delivery teams, and Technical Support

Arab Academy for Science, Technology and Maritime Transport

Bachelor's degree, Computer Science and Information Systems

Futures Language School

Thanaweya Ama, Mathematics Section