Niharika Sajwan

About Niharika Sajwan

11+ years of engineering high-scale reliability platforms for global fintech leaders. I don\'t just automate tests; I architect distributed testing systems that handle the complexity of 50k+ TPS environments. Currently focused on leveraging LLMs to build self-healing automation and autonomous root-cause analysis engines.Core Engineering Impact:High-Scale Architecture: Designed and scaled automation for Carat (Fiserv) and Zelle®, optimizing frameworks to handle high-volume fintech transactions and reducing regression latency by 20%.Modern Tech Pivot: Engineered the migration from legacy Cucumber stacks to Playwright, integrating GenAI-driven agents for predictive risk analysis and autonomous test generation.CI/CD Orchestration: Architected zero-touch CI/CD pipelines (Jenkins/GitHub Actions), embedding quality gates that accelerated release cycles while maintaining 99.9% system reliability.Platform Thinking: Shifted organizational culture from \"testing\" to \"Quality Engineering,\" building internal tools that empowered developers to own end-to-end reliability.Technical Focus: Distributed Systems, System Design, Java/JavaScript, Playwright, GenAI/LLM Integration, and Scalable Infrastructure.Currently open to exploring Principal Engineering / Architectural leadership roles in high-growth, product-centric environments.

Experience

1. Associate Vice President

   NAB

   May 2023 — Present · Gurugram, IN

   As an AVP within the PEGA Fraud Services domain, I have led end-to-end quality engineering efforts across fraud detection workflows, case management systems, and transaction monitoring engines. My role bridges hands-on automation engineering and strategic QA leadership to ensure high-performance, secure, and compliant enterprise fraud solutions.Key Responsibilities and Achievements:* Led QA strategy and execution for multiple releases in the PEGA-based fraud detection system, ensuring high availability and robustness of fraud rules and workflows* Built and maintained test automation frameworks using Java, Selenium, TestNG, and RestAssured for UI and API testing* Achieved 80 percent test automation coverage, reducing regression cycle time by 40 percent across critical fraud modules* Validated PEGA rule-based logic, decision tables, and integration layers (SOAP and REST) with external fraud systems* Oversaw functional, integration, regression, and UAT testing across agile sprint cycles and production releases* Managed and mentored a QA team of 10 members across geographies, assigning tasks, reviewing test artifacts, and driving ownership* Implemented CI/CD pipelines with Jenkins and Git for automated test execution and faster feedback loops* Ensured adherence to compliance, data masking, and audit requirements in fraud simulation test environments* Acted as the single point of contact for QA with cross-functional teams including Development, Business Analysis, Compliance, and SupportImpact:* Reduced post-release defects by 50 percent through proactive quality controls and test coverage analysis* Supported go-lives of high-risk PEGA fraud configurations with zero critical issues in production* Trusted by stakeholders for delivering predictable QA outcomes in time-sensitive fraud mitigation rolloutsTech Stack:PEGA, JavaScript, Selenium, RestAssured, Playwright, Jenkins, Git, Bruno, JIRA, Confluence, Agile, Scrum

Education

• Dehradun institute of technology

  Bachelor of Technology (BTech), industrial and production engineering

  2010 — 2014

• KENDRIYA VIDYALAYA NO. 1 HATHIBARKALA

  12TH, PCM

  1997 — 2009

Skills

• Customer Service
• Mysql
• Core Java
• Testing
• Teamwork
• Team Management
• Sql
• Powerpoint
• Microsoft Excel
• English
• Software Development
• Research
• C
• Programming
• Manual Testing
• Java
• Windows
• Microsoft Office
• Microsoft Word
• C++
• Photoshop
• Access
• Test Cases
• Functional Testing
• Public Speaking
• Social Media
• Html
• Oracle
• Requirements Analysis
• Javascript
• Regression Testing