Niharika Trivedi

Growth Operation Analyst at Cloudbeds

Role
Growth Operation Analyst at Cloudbeds
Location
Lucknow, UP, IN
LinkedIn followers
500 followers

About Niharika Trivedi

Growth Operation Analyst with expertise in sales enablement, contract management, and process optimization. Skilled in Salesforce administration, deal structuring, and approval management, ensuring smooth sales workflows. Adept at onboarding/offboarding, sales tool administration (Ambition, Chili Piper, Dialpad, Groove, Rattle, Seismic), and cross-functional collaboration with Sales, Finance and Billing teams. Strong in auditing, reporting, and problem-solving, driving efficiency in high-volume, fast-paced environments.

Experience

  1. Growth Operation Analyst

    Cloudbeds

    Apr 2022 — Present · IN

    Assist Sales Representatives by resolving and escalating issues raised in helpdesk channels and Salesforce Cases.* Serve as a dedicated business partner to specified sales divisions, maintaining a pulse on the entire organization.* Ensure seamless onboarding and offboarding of Sales Representatives.* Administer sales toolkits (Ambition, Chili Piper, Dialpad, Groove, Rattle, Seismic), managing licensing and troubleshooting issues.* Bridge communication between Sales and departments such as Billing, Onboarding, and Enablement.* Support onboarding and troubleshooting 3rd Party tools for Sales.* Provide strategic insights on major deals and act as the point of contact for Salesforce Opportunity Management, Contract Management, and Quote Implementation.* Audit and present total booked business in Salesforce via PowerPoint at month-end.

Education

  • Lucknow University

    Master's Degree, Statistics

  • University of Lucknow

    Master of Science - MS, Statistics

    2014 — 2016

  • National PG College

    Bachelor of Science, Mathematics, Computer Science and Statistics

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Niharika Trivedi — Growth Operation Analyst at Cloudbeds in Lucknow, UP, IN | Unifers