Niharika Singh
Building Zomato |BBA |Maims\'24 |Passionate HR Enthusiast| Research Manager-E-cell, Maims
- Role
- Associate at Zomato
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Niharika Singh
Hi everyone! I\'m Niharika, a recent BBA graduate and a ZAAP Associate at Zomato, where I\'m driven by a passion for delivering exceptional customer experiences and fostering a positive work culture! I focus on resolving customer inquiries, providing top-notch support, and ensuring customer satisfaction At the same time, I\'m also enthusiastic about HR and talent management, and I believe that happy employees are the key to delivering exceptional customer experiences. I\'m interested in exploring ways to create a positive work culture, foster employee engagement, and develop talent management strategies that drive business success. if you\'re as passionate about customer experience and HR as I am, let\'s grab a virtual coffee and chat! Explore ways to elevate customer delight and employee engagement. Let\'s chat about how we can create amazing experiences for both customers and employees.
Experience
Associate
Jun 2024 — Present · IN
Responsible for delivering exceptional customer experiences by providing timely and effective support to the top vustomers. My focus was on proactively addressing customer inquiries, resolving issues efficiently, and ensuring customer satisfaction through personalized solutions. I consistently exceeded customer expectations by understanding their unique needs and providing creative solutions to enhance their overall Zomato experience.
Education
Maharaja Agrasen Institute of Management Studies
Bachelor of Business Administration - BBA
2021 — 2024
University School of Management Studies, GGSIPU
Bachelor of Business Administration - BBA
2021 — 2024
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