Niharika Sakshee

Senior Support Analyst, Supply Chain Operations @ Shipbob | Ex-Anar, IndiaMART

Role
Senior Support Analyst at ShipBob
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Niharika Sakshee

As a UX Researcher at Anar Business App, I work with a team of designers, developers, and product managers to create user-friendly and engaging solutions for small and medium businesses. I conduct user research, usability testing, and data analysis to understand the needs, preferences, and behaviors of our target audience and to identify opportunities for improvement and innovation. I hold a Post Graduation Diploma in Interior Design and Styling from London School of Trends. I also have experience in B2B sales, client servicing, and account management from my previous role as an Executive - Business Delivery at IndiaMART InterMESH Limited, where I managed online portfolios of over 200 clients and generated revenue for the company by closing renewals and upselling subscriptions. I am passionate about creating user-centric products and services that enhance customer experience and satisfaction. I am always eager to learn new skills and tools, and to collaborate with diverse and talented teams. My goal is to contribute to the growth and success of Anar Business App and to deliver quality UX research that meets the needs and expectations of our customers.

Experience

  1. Senior Support Analyst

    ShipBob

    Mar 2025 — Present

Education

  • London School of Trends

    Post Graduation diploma

    2019 — 2021

  • JSS Academy Of Technical Education noida

    Bachelor of Technology (B.Tech.)

    2014 — 2018

  • Springer Public School

    Intermediate

    2012 — 2014

Skills

  • Microsoft Word
  • Public Speaking
  • Customer Service
  • Microsoft Office
  • Management
  • Powerpoint
  • Content Writer
  • Microsoft Excel
  • Project Management
  • Leadership
  • Digital Marketing
  • Social Media Marketing
  • Event Planning
  • Data Analytics
  • Freelance Writer
  • Proofreading
  • Graphic Design

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Niharika Sakshee — Senior Support Analyst at ShipBob in New Delhi, DL, IN | Unifers