Niharika Bankapure

Senior Product Designer @Mystudio

Fairfax, VA, US

Summary:Led design for multiple core features across a niche operational platform used by martial arts studios across the United states, Canada, UK, and Australia. Focused on simplifying complex, real-world workflows — from check-ins and testing logistics to class scheduling and eligibility.Key Contributions: Redesigned the attendance portal with QR code and PIN-based check-in→ Improved usability by 80% across all studio types→ Now a premium feature showcased at summits and booths Built a first-of-its-kind rank promotion system→ Mirrors real-world belt testing logic→ Directly increased paid feature adoption and studio satisfaction Created and maintained a design system using ShadCN→ Scaled consistent patterns across fast-moving features→ Worked closely with engineering to ensure component reusability and accessibility Handled advanced prototyping in Figma→ Used conditional logic and variables to simulate complex interactions→ Tested flows with real customers using tools like Maze and moderated sessions Managed extremely large and interconnected workflows as a solo IC→ Designed for edge cases, multi-role logic, and permission-based access→ Balanced long-term system thinking with quick delivery cycles Presented to enterprise clients during usability testing and feedback loops→ Ran discovery interviews and workshops with high-stakes users→ Translated findings directly into UX improvements and roadmap priorities Became internal subject matter expert through continuous customer research→ Built a structured customer insight pipeline for the product team→ Helped shift product strategy to reflect real-world studio operationsThis role strengthened my ability to lead complex design projects from ambiguity to production — balancing systems thinking, execution depth, and customer advocacy in a high-velocity environment.

University of Maryland Baltimore County

Master's degree, Human Centered Computing

Savitribai Phule Pune University

Bachelor of Engineering, Computer Science