Nihar Jani
Regional Service Manager II Service Revenue II Customer Satisfaction (NPS) II Spare Parts ||Driving Revenue & CX for Automobile Manufacturers
- Role
- Divisional Manager - Aftersales, International Market Group at Ford Motor Company
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nihar Jani
A techno-commercial Automotive Professional with 14 years of experience in Fortune 500 companies, with extensive exposure to channel partners, senior management and consumers, across the value chain in the automotive aftersales domain with Ford Motor Company, General Motors India, Tata Motors Ltd
Experience
Divisional Manager - Aftersales, International Market Group
May 2023 — Present
Leveraging data driven insights to analyze Ford Parts revenue, identifying impactful opportunities to optimize profit and & accelrate growth-Spearheading the launch & managing Cost-effective Motorcraft Parts portfolio, delivering the Profit through strategic pricing & operational efficiency - Identifying & capitalizing on growth opportunities in the space of Coolant, Brake Fluid, Transmission Fluid, Rear Axle Oil by analysing consumption Vs market potential to drive portfolio growth Designing a blended approach (Go to Market strategy) based on comprehensive post market assessment to address headwinds such as competition pricing, Incentive structures, product awareness with distributor/dealer sales executives, Tech specifications to ensure achievement of signed-off targets -Continuous evaluation of current approach against results - Harnessing new opportunity to accelerate revenue growth by adding new items
Education
L.D. College of Engineering
Bachelor of Engineering - BE, Automobile
2004 — 2008
Skills
- Warranty
- Automobile
- Automotive
- Manufacturing
- Automotive Engineering
- Kaizen
- Ppap
- Process Improvement
- Sales
- Sales Operations
- Fmea
- Vehicles
- Supply Chain
- Root Cause Analysis
- Management
- Dealer Management
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