Nihal Sharma
- Role
- Fincrime Analyst at Revolut
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nihal Sharma
Financial Crime & Risk Operations professional with 5+ years of experience across…
Experience
Fincrime Analyst
Mar 2024 — Present · Bangalore Urban, IN
Analyzed customer-submitted APP (Authorized Push Payment)reports to identify fraud patterns and protect accounts from unauthorized access.• Secured customer accounts against fraud and account takeovers(ATO), ensuring quick detection and mitigation of threats.• Communicated investigation outcomes and claim statuses tocustomers via in-app chat, maintaining clarity, trust, andcompliance.• Took end-to-end ownership of fraud cases and internalprocedures while supporting other Fraud teams to broadenFinCrime expertise.• Collaborated with global team members across London, Krakow,Porto, and Lviv, contributing to a customer-first culture andconsistent resolution standards.
Education
Bharathiar University
B.Sc in Catering Science & Hotel Management
2016 — 2019
Shree Jain Vidyalaya
Higher Secondary
2013 — 2015
University of West London
Bachelor of Arts - BA
2016 — 2019
Holy Palace Multi-Purpose Institute
Secondary
2007 — 2013
International Institute of Hotel Management
Advanced Diploma in Hospitality Management
2016 — 2019
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