Nihal Mankar

About Nihal Mankar

I am a ServiceNow Developer dedicated to creating custom solutions that help clients overcome their business challenges. I hold five key ServiceNow certifications: CSA, CAD, ITSM, HRSD, and CSM.*Core Skills*Platform Basics: Strong foundational knowledge of ServiceNow.Client-Side Scripting- Client Scripts: Expertise in various types, including On Change, On Load, and On Submit- UI Policies: Proficient in implementing On Change and On Load UI Policies.Server-Side Scripting- Business Rules: Experienced in Before, After, Display, and Async Business Rules- Script Includes: Skilled in creating Client Callable and Reference Qualifier Script Includes- UI Actions: Developed UI Action buttons for specific scenarios- Dictionary Entries and Notifications: Hands-on experience with requirements and notification scenarios, including record updates and event triggers- Access Control Lists (ACL): In-depth understanding of table-level, field-level, and other security rules.Data Management- Data Sources/Transform Maps: Managed Excel attachments, created import set tables, and mapped fields using Auto Mapping and Mapping Assist.Service Catalog- Designed catalogs, categories, variables, and workflows for catalog items- Developed Record Producers for applications.ServiceNow Scripting- Proficient in Glide Ajax, Glide Record, and background scripts- Experienced with Fix Scripts.ITSM: Solid understanding of ITSM modules, including Incident, Problem, and Change Management.Community EngagementI actively participate in driving DC-level initiatives at Infosys Nagpur, contributing to our #IWOL community.Feel free to connect with me to discuss ServiceNow, technology, or collaborative opportunities!

Experience

1. Software Engineer

   EPAM Systems

   Sep 2025 — Present

Education

• Karamvir Dadasaheb Kannamwar Engineering College, Nandanvan

  Bachelor of Engineering - BE, Mechanical Engineering

  2017 — 2021

• Dharmpeth M P deo memorial Science college

  Higher secondary school

  2015 — 2017