Nigel Thomas

About Nigel Thomas

Nigel Thomas is an entrepreneurially-spirited, customer & service-centered, and performance-focused shipping, logistics & distribution technology leader with 17+ years of progressive experience including 14 years in supporting FedEx’s future system development initiatives focused on shipping logistics, distribution and supply chain operations. With a vision to establish continuing excellence in delivery capabilities regarding individual customers, Nigel established GoLocker and branded GoLocker services at various locations across Brooklyn and NYC to facilitate On-Demand parcel receiving & shipping services. GoLocker’s highly secure and state-of-the-art package kiosks can be found inside neighborhood convenient stores, laundromats, and other spaces easily accessible to the public. Furthermore, GoLocker complements retailers wanting to diversify their omni-channel distribution objectives. With daily increases in valued memberships, GoLocker continually secures new partnerships with retailers and e-tailers while delivering a B2B/B2C model focused on a secure, affordable, streamlined and guaranteed delivery process, thus reducing business operating costs for partners. GoLocker has a successful track record of delivering 100% client satisfaction, with improved shipping logistics efficiency, accuracy and precision through the automatic delivery tracking and notification mechanism. GoLocker is rapidly expanding across the Tri-State area with the goal of opening new locations monthly to improve serviceability. Nigel has subject matter expertise in logistics IT, cultivating software to improve shipping support features & functions and supply chain enhancements to enhance shipping execution, precision, and affordability. At FedEx, he integrated, designed, and coded software development initiatives and led several projects for the FedEx Billing Online application while representing FedEx IT in a transatlantic effort to expand FedEx Billing Online solutions in Europe.

Experience

1. Founder & CEO

   Golocker

   Mar 2015 — Present · New York, NY, US

   ONDEMAND SHIPPING SERVICES | P&L MANAGEMENT | PACKAGE TRACKING SERVICES Direct start-up operations regarding parcel shipping & receiving operations encompassing strategic planning, budgeting, business development, marketing, P&L and software application development (web / mobile) Strategically consult companies to improve technology for logistics & parcel delivery applications Define processes, analyze requirements, and translate information into technological applications/systems for leading companies Administer training for end users on application functionality and application-integrated programs Perform contract negotiations, oversee all business functions, and form strategic partnerships with site operators / store owners Ensure same day delivery and return services for omnichannel retailers, local merchants and eCommerce companies GOLOCKER.COM Utilize innovative kiosk stations in highly secured and monitored locations which are protected with robust electronic locking systems Operate multiple GoLocker locations across NYC while improving serviceability and increasing membership growth Structure large-scale integrated parcel services division to provide total end-to-end shipping solutions Administer process-oriented logistics, supply chain technology, IT integration, customer services, and program execution to improve business functionality and customer-centered solutions Partner with retailers and e-tailers while ensuring 1st time delivery success for valued customers Deliver customized, client-friendly and streamlined processes to improve shipping logistics efficiency, accuracy & satisfaction Significant investments and efforts focused on building a State-of-the-Art Super Information Technology highway, via offering innovative web & mobile applications to facilitate real-time parcel tracking and onDemand logistics/shipping/receiving services Complete high volume shipping and offer store to customer shipping services

Education

• Northeastern University

  Bachelor of Science (B.S.), Computer Engineering Technology & Management

  1994 — 1999

• University of Central Florida

  Master of Science (M.S.), Industrial Engineering

  1999 — 2001