Nigel T Packer

WORK HISTORY

EDUCATION

SKILLS

ABOUT NIGEL T PACKER

In the two-dimensional, anonymous, self-service environment of the internet, understanding the customer is essential for business success. We empower those responsible for a company’s online business success to find the elusive customer groups through our established processes.\"Digital Customer Experience training.Understanding digital customer experience will differentiate your digital offering. Through our training programs and advice service your marketing and sales teams can improve their digital skills to make your business a leader in your marketplace.Contact me to discuss a bespoke training course for your marketing and sales teams. I have worked with multinational high end manufacturers to small family run tourism businesses. Giving direction through training and facilitating their success to bring clarity to the customer engagement process. By understanding who my clients want as customers, I help them to focus on the motivations, desires and emotional journeys that these customers take: from discovery to becoming advocates and lifelong buyers.How well do you know your customers? TrainerNigel is a bridge between the technology and business; he is able to speak to people at all levels. His enthusiasm for his subject, his logic and the application of familiar scenarios enable him to communicate complex digital marketing ideas and principles to business owners, marketing managers and executives using plain language. AuthorI am currently working on a new book on Digital Customer Experience Optimisation for publication in September 2024. Follow my profile, to learn and benefit from all of the Digital Customer experience articles and information we publish.Speaker Contact me today, to arrange a podcast interview or to deliver a seminar to your audience.