Nigel Pitt
Customer Account Manager @Advanova
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WORK HISTORY
Customer Account Manager @Advanova
Harpenden, GB
Product / Service Exposure: Access Control • ID Technologies • Self‑Service Solutions • Stock Control Devices • Barcode Labelling • RFID Solutions • Resource Booking PlatformsSector: Universities • Colleges • Schools • Local Councils • Sports Centres • Visitor Attractions & VenuesKey Achievements- Account managed 50+ organisations across multiple sectors, maintaining strong relationships through regular online and in‑person meetings to maximise engagement and growth opportunities- Consistently among the first to sell new products and services, supporting early adoption and driving momentum for new product launches- Developed a rolling revenue forecast of £2m, providing accurate pipeline visibility and supporting strategic planning- Introduced a high number of new‑logo customers through proactive marketing initiatives, targeted outreach, and sector‑specific campaigns- Delivered monthly live online webinars showcasing new and existing products, improving product awareness and contributing to lead generation and sales growth- Created multiple User Groups for key product ranges, enhancing customer engagement, driving product development insights, and strengthening long‑term customer loyalty.
SKILLS
ABOUT NIGEL PITT
As a Customer Account Manager at AdvaNova, I work with an innovative electronic engineering company that provides automatic identification (RFID, NFC and Barcodes) and electronics consultancy to various industries, especially universities and colleges in UK South. I have many years of experience in managing key accounts and developing new business opportunities. I have successfully delivered solutions that meet the needs and exceed the expectations of my clients and peers.I have enhanced my skills and competencies by earning three certifications from LinkedIn in communicating with confidence, selling with stories, and building rapport with customers. These certifications demonstrate my strong analytical and communication skills, as well as my ability to negotiate and partner with decision makers and win support. I also have a unique domain expertise in pipeline management, which gives me an edge in understanding and addressing the challenges and opportunities of my clients. My mission is to look after my customers, before someone else does, and to create long-term and mutually beneficial relationships.
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