Nigel Lowe

Senior Manager @Santander UK

Northampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2017 — Present

Senior Manager @Santander UK

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Milton Keynes, GB

Leading multiple teams of skilled engineers in support and operation of the banking services for the Retail and Corporate bank. The range of services include customer facing mobile and internet banking products to back office processes and services.Adoption of Agile practices and continual improvement of service. Supporting the transformation to a more DevOps culture through improved processes, tools and people engagement.

EDUCATION

1993 — 1997

University of Bath

BEng, Materials Science and Engineering

SKILLS

BudgetsProgram ManagementManagementCommercial ManagementRecruitment/RetentionPerformance ManagementItilProblem SolvingSupply ManagementBusiness Relationship ManagementContract ManagementProject DeliveryContinuous ImprovementService DeliveryStrategic Financial PlanningOrganisational SkillsBusiness AnalysisIncident ManagementBudgetingProject Portfolio ManagementPmoLeadershipIT ManagementBusiness StrategyIT StrategyVendor ManagementCoachingService DesignOutsourcingRisk ManagementTeam ManagementProject ManagementCross-Functional Team LeadershipProject ImplementationGovernanceBusiness Process ImprovementService ManagementSupplier ManagementBusiness TransformationProject Transition

ABOUT NIGEL LOWE

Senior IT professional with over 20 years experience and high achievement in Service Delivery, Change Management, project management and Service Operations. Consistently delivering in a variety of demanding business environments and constantly adapting to meet requirements. Uses experience gained in leadership and management positions to improve performance of internal teams, offshore teams and suppliers in delivering quality and service to customers and efficiencies. Adept in fostering strong working relationships and can communicate effectively with all levels of business to achieve common objectives.Specialties: Vendor Management, Project Management, People Management, IT Service Management, PMO, Change Managment, Application Services, Problem Solving, Supplier Management, Relationship Management, Transformation

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Nigel Lowe — Senior Manager at Santander UK in Northampton, GB | Unifers