Nigel Henry

About Nigel Henry

I am a creative thought leader, global speaker, coach, and subject matter expert in customer experience, operational standards, food safety/quality, project management, and six sigma business transformation.With over 18 years’ of creating and leading high-performing diverse teams to deliver strategic programs in local, regional and international markets, I’ve led my teams to deliver strong results providing success and sustainable business value. I also possess excellent interpersonal and communication skills with proven ability to develop and maintain mutually beneficial internal and external relationships.

Experience

1. Global Director of Operations

   Yum! Brands

   Mar 2022 — Present · Plano, TX, US

   Leading global operations collaboration across KFC, Pizza Hut, Taco Bell and Habit Burger. Responsible for driving excellence in customer experience, operations development and food safety technology.

Education

• London South Bank University

  Master of Science (MSc), Food Safety and Control

  2005 — 2007

• Andrews University

  Bachelor of Science (BSc), Biology

  1995 — 1999

Skills

• Gmp
• Quality System
• Frozen Food
• Supply Chain
• British Retail Consortium Trained Auditor
• Continuous Improvement
• Lean Manufacturing
• Project Managers
• • Royal Society of Public Health Level 2 Certified in Pest Management
• Six Sigma Black Belt
• Pest Control
• Food Safety
• Manufacturing
• Advanced Haccp Certified
• Haccp
• Change Management
• Retail
• Databases
• Six Sigma
• Quality Assurance
• Retailer Speciofications Database Trained
• Process Improvement
• Consortium
• Sensory Evaluation
• Food
• Project Management Trained
• Food Processing