Nigel Hassan

About Nigel Hassan

Seasoned and proactive IT management professional with a unique hybrid skillset that touches digital transformation, strategy and innovation, infrastructure development, and project management, focused on bringing alignment between departments, determining tools and strategies to grow revenue, and prioritizing efficiency and accountability. Known as a driven, influential entrepreneur and collaborator who understands the value of growing a brand rooted in loyal customer confidence. Offering significant experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Bringing a solid understanding of industry trends, excellent communication skills, and talent for spotting areas in need of improvement and implementing changes with a strategic approach.

Experience

1. Director of Information Technology

   Plus One, an Optum Company

   Apr 2017 — Present · New York, NY, US

   Spearheaded the development and implementation of technical application support and information technology policies and procedures that effectively advanced investment needs and optimized performance outcomes, while balancing innovation with responsible risk-taking.• Conducted comprehensive analysis of departmental and job-related functionality requirements to ensure alignment of technology priorities with the overarching business needs.• Successfully developed, tracked, and controlled information technology operating budgets and conducted thorough cost and benefit analyses to support informed decision-making regarding IT spending initiatives.• Established and maintained service level agreements for strategic applications, and regularly measured performance against objectives to ensure optimal results.• Expertly oversaw the deployment, monitoring, and maintenance of system installations, upgrades, and network integrations to guarantee optimal functionality and performance.• Attracted, recruited, and trained top talent, leading performance reviews and offering constructive feedback to ensure team members continued professional development and success.

Education

• Queens College

  Bachelor of Arts - BA, Psychology

  2002

• Queens College

  Bachelor of Arts - BA, Computer Science

  2007

• Southern New Hampshire University

  Master of Business Administration - MBA, Management Information Systems

  2019

Skills

• Infrastructure Management
• Active Directory
• Microsoft Sql Server
• Windows Server
• Software Documentation
• Exchange 2010/2007/2003
• Javascript
• Access
• Databases
• Windows
• Backup Exec
• Testing
• Visio
• Technical Support
• Sql
• Mysql
• Business Intelligence
• C#
• Microsoft Office
• Windows 7
• Vmware Esx
• Android Development
• Checkpoint
• Quality Assurance
• Cisco Asa
• Web Application Firewall
• Microsoft Exchange
• Networking
• Cissp
• Management
• Scrum
• Agile Project Management