Niema E. Bracey

Experience

1. Chief Operating Officer

   Uptown Home Inspections

   Jan 2022 — Present · Atlanta, GA, US

   As COO of Uptown Home Inspections, I oversee the day-to-day operations and ensure the company runs with efficiency, precision, and professionalism. My role bridges strategy and execution, aligning our services with client needs while maintaining compliance, quality standards, and growth goals.Key responsibilities and contributions include: • Operational Leadership: Managing scheduling, workflows, and resource allocation to ensure inspections are completed on time and with accuracy. • Client Experience: Serving as a primary point of contact for clients, emphasizing clear communication, attention to detail, and trust throughout the inspection process. • Process Development: Implementing streamlined procedures for inspection requests, reporting, and follow-ups to increase efficiency and client satisfaction. • Team Coordination: Supporting inspectors and administrative staff by providing structure, guidance, and solutions that enhance productivity. • Financial Oversight: Handling billing, vendor relationships, and cost management to maintain operational stability. • Quality Control: Reviewing inspection reports, ensuring clarity, professionalism, and consistency in deliverables. • Strategic Growth: Partnering with leadership to identify new service opportunities, manage partnerships, and drive business expansion in target markets. • Compliance & Risk Management: Ensuring company policies meet state licensing, insurance, and regulatory requirements.Through this role, I focus on building trust with homeowners, real estate professionals, and industry partners—making Uptown Home Inspections a reliable choice for comprehensive property inspections.

Education

• Clark Atlanta University

  B.A., Public Relations Management

  2011 — 2015

• American University

  M.B.A., Data Analytics

  2017 — 2019

Skills

• Nonprofits
• Social Media
• Event Planning
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Editing
• Customer Service
• Social Networking
• Front Office
• Event Management
• Administrative Assistants
• Microsoft Office
• Environmental Awareness
• Teamwork
• Time Management
• Creative Writing
• Community Outreach
• Cision
• Fundraising
• Press Releases
• Telephone Skills
• Public Speaking
• Writing
• Office Administration
• Strategic Communications
• Public Relations
• Internal Communications
• Media Relations
• Organization
• Blogging
• Marketing Communications
• Facebook
• Cisionpoint
• Microsoft Word
• Research
• Data Analysis
• Data Entry
• Communication
• Photoshop