Nieamba Brown

Sr Mcso Administrative Support Assistant @Mecklenburg County Sheriff\'s Office

Charlotte, NC, US

Streamlined office operations, increasing efficiency by 20% through targeted process improvements and documentation.• Coordinated cross-functional communication, contributing to a 15% increase in project completion rates.• Trained administrative personnel, resulting in a 10% boost in team productivity and performance.• Managed and secured sensitive documentation with zero breaches across a high-volume administrative operation.• Reviewed and approved internal communications using the GTL Command System, maintaining compliance and functionality for resident messaging.• Produced monthly financial reports and maintained detailed documentation to support program audits and operational improvements.• Provided direct support to employees and guests, creating a professional and welcoming office environment.• Liaised with external stakeholders (vendors, attorneys, employers) to verify records and ensure policy compliance.

Southern New Hampshire University

Master of Business Administration - MBA, Project Management

Lehman College

Bachelor of Applied Science - BASc, Sociology

SUNY Westchester Community College

Associate of Arts - AA, Human Development, Family Studies, and Related Services