Nidhi Sharma
Director Strategy and Project Management Office at Sutter Shared Services
- Role
- Director at Sutter Health
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Nidhi Sharma
Experienced Manager Project Management with a demonstrated history of working in the hospital & health care industry. Strong consulting professional skilled in Business Process, Operations Management, Service-Level Agreements (SLA), Customer Relationship Management (CRM), and Quality Management.
Experience
Director
Feb 2019 — Present
Education
Kendriya Vidyalaya
High School, Biology, Physics, English
1994 — 1996
Delhi University
Bachelor of Arts, Economics, Enterprenuership & small Business
1996 — 1999
Symbiosis Institute of Management Studies
MBA, Sales & Marketing
1999 — 2001
Skills
- Transition Management
- Business Process
- Business Process Re-Engineering
- Team Leadership
- Process Management
- IT Management
- Business Transformation
- Product Management
- Dicom
- Performance Management
- Crm
- Itil
- Bpo
- Program Management
- Process Improvement
- Business Process Mapping
- Analytics
- Troubleshooting
- Call Centers
- Business Development
- Operations Management
- Medical Imaging
- Vendor Management
- Healthcare Information Technology
- Quality Management
- Resource Management
- Sla
- Process Excellence
- Mis
- Employee Engagement
- Pacs
- Management
- Strategy
- Business Process Improvement
- Project Delivery
- Change Management
- Radiology
- Project Management
- Customer Satisfaction
- Training
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