Nidhinlal T
ServiceNow Consultant | SPM | CSM | HRSD | ITSM | Custom Apps | Integrations
- Role
- Technical Specialist at Hexaware Technologies
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Nidhinlal T
Driven by a passion for building scalable enterprise solutions, I bring 9 years of IT…
Experience
Technical Specialist
Sep 2024 — Present · Bengaluru, IN
Designed and implemented custom ServiceNow applications tailored to unique clientrequirements, delivering robust and scalable solutions.* Led the end-to-end implementation of ServiceNow ITSM modules, including Incident,Change, Problem, Knowledge Management, and Service Catalogs.* Developed and configured custom workflows, forms, and fields to streamline businessprocesses and enhance user experience.* Created reusable components, including custom UI pages, widgets, and Glide scriptingsolutions, to address complex business scenarios.* Collaborated with cross-functional teams to ensure seamless integration of ITSMmodules with existing enterprise systems.* Designed and developed advanced reports and dashboards using PerformanceAnalytics, enabling actionable insights and improved decision-making.
Education
Manipal University Jaipur
Online Master Of Computer Applications
University of Calicut
Bachelor of Science - BSc, Computer Science
2013 — 2016
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