Nidhi Thakkar
SDM at Cognizant | IIM-K Co’25 | Ex-Amazon | Ex-ADP | DEI Facilitator
- Role
- Service Delivery Manager - Ioa at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Nidhi Thakkar
Nidhi Thakkar is a seasoned Operations Manager with over a decade of experience in delivering operational excellence and driving business success. She currently leads strategic initiatives to mitigate risks and enhance operational efficiencies. With a strong foundation in Lean methodology, process improvement, and quality management, Nidhi has consistently optimized operations to enhance efficiency, reduce costs, and elevate customer satisfaction. She is also well-versed in Six Sigma principles and methodologies, having led cross-functional teams to identify and eliminate process bottlenecks, resulting in streamlined workflows and enhanced productivity. Additionally, her project management skills have enabled her to oversee complex initiatives from inception to completion, ensuring alignment with strategic objectives and timely delivery while maintaining a sharp focus on quality. She holds a Bachelor of Commerce (Honours) from Osmania University, with minors in Financial Accounting, Taxation, Banking and Financial Services, Business and Corporate Laws, Human Resource, and Marketing.
Experience
Service Delivery Manager - Ioa
Feb 2025 — Present · Hyderabad, IN
Intuitive Operations and Automation
Education
Nasr School
High School
2007 — 2009
Indian Institute of Management, Kozhikode
MBA
2023 — 2025
Osmania University
Bachelor of commerce (Honours)
2009 — 2012
Skills
- Project Management
- Management
- Team Building
- Business Analysis
- Process Improvement
- Microsoft Word
- Customer Service
- Microsoft Office
- Leadership
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