Nidhi Chopra
Program Manager | IT Strategy | Digital & Technology Transformations | Process Optimizations
- Role
- Program Manager Pmo Leader Change Management Lead Devops Lead Release Manager at Tata Consultancy Services
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nidhi Chopra
18+ years of Program Management and IT Strategy expertise in delivery of strategic and transformation programs with budget responsibilities of over $5M and globally dispersed cross-functional teams.Demonstrated success in Technology Strategy, Business Transformation, Enterprise Systems, IT Operations, building dynamic and high performing teams, fostering cohesive team environments, business/customer relations and developing strategic vendor partnerships.Extensive and diversified experience spanning across Delivery Management, Domain consulting, Full-Stack Software development and IT Operations, enabling businesses to adopt digital and innovative IT business models.Area of Specialization:Program/Project Management (PMP Certified)PMO ManagementC-Level PartneringProgram Financials - Cost and Budget ManagementDiverse business exposure across Retail, HealthCare, Transport, Media, Insurance, LMS Business & Technology TransformationGlobal Delivery ManagementAgile and Waterfall development, SAFe frameworkRelease/Change ManagementMicroservices Driven ArchitectureDevOps - Azure Boards, CI/CD, JIRA
Experience
Program Manager Pmo Leader Change Management Lead Devops Lead Release Manager
Aug 2015 — Present · Chicago, IL, US
Partnered with cross functional teams (Ecommerce, Pharmacy, 3rd-party ecosystem players) to lead $3.5M Point-to-Point encryption (P2PE) and Tokenization initiative for US largest drugstore, securing 60M yearly retail transactions; Instrumental in establishing brand leadership with adoption of disruptive payment paradigms to prevent sensitive data breaches and reduce cyber-liability costs•Established project management office for Retail portfolio-wide strategic IT programs and projects; Transformed Project Management into a strategic competency through standardization of framework, governance, processes, tools and templates•Streamlined IT Demand Management practice through mature governance model and business strategy analysis, securing $10 M large-scale initiatives, to meet company’s strategic and financial objectives•Envisioned and established effective Change Management governance council, ensuring less disruption and higher-quality services with 100% on-time-deployment and success compliance•Architected Release Framework with unified release calendar, metric-based governance and management of phase gates, orchestrating series of Minor and Major Releases; Successfully improved release cadence and adoption, enabling continuous delivery supporting agile business changes•Led DevOps transformation journey to achieve operational excellence and automation with agile development methodology, integrating tool chains - JIRA, Bamboo, GIT, Stash, Gradle, Artifactory, Chef, Sonarqube
Education
Birla Vidya Niketan school
High School, Computer Science
1999
University of Illinois Urbana-Champaign
Master of Business Administration - MBA, Digital Marketing and Business Analytics
2018 — 2019
Delhi College of Engineering
Bachelor of Engineering - BE, Electrical Engineering
Skills
- Requirements Analysis
- Business Analysis
- Agile Methodologies
- Java
- Software Project Management
- Java Enterprise Edition
- Software Development Life Cycle (Sdlc)
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