Nida Javed
Quality Manager @Nexa - Maruti Suzuki India Ltd
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WORK HISTORY
Quality Manager @Nexa - Maruti Suzuki India Ltd
Moradabad, IN
Ensuring that customers\' needs and concerns are addressed effectively. •Analyzed customer feedback to enhance overall customer satisfaction. •Building and nurturing long-term relationships with customers by maintaining regular communication.•Collaborated with various departments, such as sales, marketing and technical teams to ensure seamless customer experience. •Handled escalated customer issues or complaints & resolved satisfactory. •Leading & supervising a team of customer care representatives by providing guidance, training and support.
EDUCATION
Bareilly College
Master's degree, Commerce
University of Allahabad
Master's degree, Commerce
ABOUT NIDA JAVED
I have 5 years experience in travel industry & 2 years experience in automobile industry. i have a good communication and leadership skills. my career goal is to be associated with a fastest growing industry where i can build my career.
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