Nicolle Bulnes

Intake Specialist Paralegal @Haffner Law

Provide legal and administrative support to attorneys across multiple practice areas, including personal injury, class action lawsuits, bad faith insurance claims, and more. Some responsibilities include- Conduct initial intakes with potential clients to gather relevant facts and background information for attorneys to assess claim viability - Manage high-volume client communications with professionalism, empathy, and discretion- Support Spanish-speaking clients by drafting and translating retainer agreements, authorization forms, and assisting during intake conversations- Maintain organized, up-to-date case records in Lead Docket and Filevine by compiling correspondence and legal filings