Nicolette Harrison

About Nicolette Harrison

Expertise in creating and implementing internal and external communication strategies to…

Experience

1. Communications and Corporate Relations Analyst

   Maryland Auto Insurance

   Nov 2019 — Present · Baltimore, MD, US

   Lead management of both internal and external communications, effectively engaging employees and stakeholders. Develop and deliver monthly newsletter content for effective internal communications practices. Assist in creating social media content and contribute to developing departmental goals and web content for various audiences. Demonstrate a knack for content curation by identifying relevant subjects and composing compelling bi-weekly blog posts. Create Legislative Update newsletter, distributed to all Maryland Legislators, and edit colleague deliverables. Develop monthly internal newsletter,\"The Banner.\" Create yearly Stakeholder newsletter that is distributed to all Stakeholders. Key Contributions:Acquired significant increase of blog post production by 385% in the inaugural year.Delivered presentations to executives and addressed entire company at Town Hall Meetings, showcasing effective communication skills throughout.Strategically planned and executed community outreach events, utilizing data analysis from past events to optimize effectiveness. Managed all logistical aspects, including event registration, insurance agent coordination, and material procurement.Engaged directly with Maryland residents at community outreach events, providing information on state insurance requirements and advocating for Maryland Auto\'s mission of \'insuring the uninsured.\'Successfully implemented email acquisition strategies at community outreach events, resulting in the pilot launch of \'On the Road with Maryland Auto\' to 103 consumers, with a 70.6% open rate and a near-zero unsubscribe rate.Participated as a leader for the “Fun Committee,” which plans and executes quarterly employee appreciation activities.Collaborated on the strategic planning and execution of monthly social media campaigns, managing content across Facebook, Twitter, LinkedIn, and Instagram.Ensured consistent brand messaging and adherence to branding guidelines across all communication materials.

Skills

• Word
• Program Management
• Blogging
• Auto Claims
• Newsletters
• Microsoft Powerpoint
• Editing
• Public Relations
• Event Planning
• Youtube
• Journalism
• Linkedin
• Indesign
• Writing
• Facebook
• Claims Handling
• Microsoft Word
• Working Alone
• Microsoft Office
• Microsoft Publisher
• Customer Service
• Public Speaking
• Twitter
• Program Analysis
• Claim Investigation
• Internal & External Communications
• Social Media
• Photography
• Claims Investigations
• Social Media Marketing
• Powerpoint
• Teamwork
• Recorded Statements
• Creative Writing
• Hootsuite
• Tumblr