Nicoletta Ferrara

Customer Service Representative @Tetra Pak

Modena, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2017 — Present

Customer Service Representative @Tetra Pak

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Ensure the supply of packaging material and provide a high level of customer service, order management, invoicing and logistics, complaints, using standard SAP processes.

EDUCATION

2007 — 2008

Universitat d'Alacant

Erasmus Program

2019 — 2021

ISTRAD - Instituto Superior de Estudios Lingüísticos y Traducción

Master degree

2008 — 2011

Università degli Studi di Modena e Reggio Emilia

Master Degree

2004 — 2008

Università degli Studi di Salerno / University of Salerno

Bachelor of Arts (B.A.)

SKILLS

ItalianEvent ManagementSpanishMicrosoft OfficeLingua IngleseTeamworkGestione EventiManagementMarketing StrategyStrategia Di MarketingOracleAssistenza ClientiMarketing CommunicationMarketing CommunicationsMicrosoft ExcelMarketingLavoro Di SquadraLingua SpagnolaNegotiationLotus NotesTrattativeSapAccount ManagementVenditeSales OperationsCustomer ServiceEnglishSap NetweaverLingua ItalianaGestione AccountSocial Media

ABOUT NICOLETTA FERRARA

My services: Translation, Subtitling, Proofreading, Localization, MTPE. From English and…

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Nicoletta Ferrara — Customer Service Representative at Tetra Pak in Modena, IT | Unifers