Nicole Robert

Director of Visitor Experience @Burke Museum Of Natural History And Culture

Seattle, WA, US

Led team of 50 staff, including managers, supervisors, lead and staff, to serve over visitors annually at special events and during regular museum hours. Generated over 1 million in ticket revenue, rental income as well as museum store and membership sales.Implemented new Admissions processes resulting in faster, more welcoming visitor entry experienceCreated greater efficiencies through position integrations, saving over in staff costs while meeting annual targetsLed the Burke site of the national Museums Social Impact Visitor Study with the American Alliance of MuseumsCreated Burke Audience Evaluation Committee that developed requirements and processes for supporting both internal and external research on Burke audiencesServed on Burke Leadership team, routinely engaging with staff, volunteers and board at all levels

University of Washington

M.A., Museology

University of Washington

B.A., Dance Ethnology

University of Washington

Doctor of Philosophy (PhD), Feminist Studies