Nicole Ondiano

Manager of Customer Success @Prophix

Hamilton, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Manager of Customer Success @Prophix

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Mississauga, ON, CA

Recipient of the 2024 Pinnacle Award for Top Performers at Prophix- Designed and implemented a streamlined renewal process using automation, resulting in timely, accurate, and efficient renewals that positively impacted company NRR and GRR metrics- Lead and manage a high-performing team of 9, managing 65 million in ACV. Helping drive company objectives while fostering individual growth, empowerment, and a supportive team environment.

EDUCATION

2014 — 2019

McMaster University

Commerce with a Minor in Sustainability

SKILLS

Organization SkillsMicrosoft ExcelPowerpointAnalysisCommunicationPhotoshopManagementSocial NetworkingTime ManagementEvent PlanningCustomer ServiceGroup PresentationsPublic SpeakingSocial MediaLeadershipMicrosoft WordTeamwork

ABOUT NICOLE ONDIANO

Manager of Customer Success at Prophix Software

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Nicole Ondiano — Manager of Customer Success at Prophix in Hamilton, ON, CA | Unifers