Nicole Nguyen

About Nicole Nguyen

Strategic business and technology leader with over 20 years of experience helping organizations navigate change, embrace innovation, and achieve meaningful results. Rooted in the principles of servant leadership, I take pride in creating supportive and collaborative environments where teams feel empowered to excel. My career journey spans program, portfolio, and product management across Fortune 500 companies in Financial Services, MedTech/Healthcare, Global Manufacturing/Distribution, and Management Consulting.I am passionate about leveraging technology and optimizing processes to solve complex challenges, improve customer experiences, and drive sustainable growth. One of the most rewarding aspects of my work is coaching and mentoring others—helping individuals recognize their strengths, build their confidence, and reach their full potential.With a PMP certification and management consulting experience, I approach my work with a strategic mindset and a commitment to delivering business value and desired business outcomes. Whether leading digital transformations, managing change, or mitigating risks, I aim to create lasting impact while building trust and fostering continuous improvement.Outside of work, I am dedicated to coaching and mentoring students, focusing on promoting STEM education and empowering the next generation of leaders to unlock their full potential.Key Specialties include:• Strategic Planning & Portfolio Management• Project & Program Management (PMP)• PMO Setup and Talent Development • Product Strategy & Product Management• Business/IT Strategy & Operations • Change Management & Org Design• Financial & Resource Management• Systems Integration & SDLC• Agile Delivery & Lean Implementation • Service Delivery Management

Experience

1. Enterprise Finance Technology & Product Management

   Pacific Life

   Jan 2025 — Present

Education

• UC Irvine

  Bachelor of Science - BS, Information and Computer Science (ICS)

Skills

• Process Improvement
• Agile Methodologies
• IT Strategy
• Project Estimation
• Vendor Management
• IT Risk Management
• Business Case Development
• Requirements Analysis
• Sap Implementation
• Cross-Functional Team Leadership
• Software Development
• IT Service Management and Delivery
• Itil Service Strategy
• Pmo
• Project Management
• Project Proposal Development
• Business Process Improvement
• Software Project Management
• Performance Management
• Enterprise Architecture
• Requirements Gathering
• Project Portfolio Management
• Change Management
• Agile Project Management
• Product Management
• Business Analysis
• Management Consulting
• Business and IT Operations
• Program Management
• Sdlc