Nicole de Los Reyes

About Nicole de Los Reyes

I am a passionate and innovative legal operations professional with extensive experience in contract management system implementations, SaaS negotiations, and cross-functional process optimization. As a Contract Manager with proven expertise at leading legal technology companies like Exterro and Zapproved, I specialize in transforming legal operations through strategic automation and stakeholder collaboration.My unique background combines deep legal operations expertise with journalism experience, bringing exceptional research skills, analytical thinking, and clear communication to complex contract management challenges. I excel at identifying process bottlenecks, implementing CLM solutions, and building bridges between legal, sales, security, and compliance teams.At Exterro, I led the complete contract lifecycle transformation, implementing Lexion Contract Management System while building cross-functional workflows that shortened deal cycle times and improved win rates. I successfully managed MSA reviews, vendor negotiations, and compliance initiatives while serving as the trusted go-to expert for stakeholder teams across the organization.My expertise spans SaaS contract negotiations, vendor management, legal budget optimization, and automation implementation. I have a proven track record of reducing company spend through strategic vendor negotiations while expanding services and seats. My approach emphasizes continuous improvement, data-driven decision making, and collaborative partnerships with sales, customer success, and security teams.Previously at Zapproved, I pioneered legal operations initiatives that drove optimization and automation, implemented Ironclad to streamline MSA negotiations, and strengthened partnerships between sales and legal teams. I developed comprehensive training programs, newsletters, and office hours to elevate legal acumen across the business.My diverse experience includes project management, training development, copywriting, and editorial work, providing me with unique skills in communication, process documentation, and stakeholder management that set me apart in the legal operations field. I bring analytical rigor, creative problem-solving, and collaborative leadership to every legal operations challenge.

Experience

1. Legal Operations Manager

   Wealth.com

   Dec 2025 — Present · AZ, US

   Ironclad Implementation Leader: Spearheaded the comprehensive deployment of Ironclad. This included migrating existing contracts and metadata from Salesforce and ensuring accurate tagging of commercial agreements.Compliance & Regulatory Workflow Development: Managed compliance-critical projects, including: Drafting cover emails, side letters, and amendments for subprocessor approval and triaging Reg S-P requirements with associated workflow for Reg S-P amendments in Ironclad.Workflow Development: Built and fine-tuned critical Ironclad workflows, including for MSAs, Order Forms, NDA review, amendments, and developed reports and insights on trained terms.Stakeholder Management: Acted as the primary point of contact for internal teams (Chief Legal Officer, growth, finance, security, and external contractors), managing expectations and providing timely project updates.Training & Adoption: Developed and delivered training materials and sessions to ensure high adoption rates and effective use of the platform by end-users.Cross-Functional Support: Provided extensive support across legal operations, technology projects, and marketing by drafting legal content for blog posts and handling non-Ironclad legal tasks, such as managing Jira tickets.This experience has furthered my deep, practical understanding of CLM implementation, AI training for legal clauses, and cross-functional support in a fast-paced environment.

Education

• Boise State University

  Bachelor of Fine Arts (BFA), English Language and Literature, General

  2009 — 2011

• University of Oregon

  Bachelor of Applied Science (BASc), Journalism

  2011 — 2014

Skills

• Journalism
• Social Media
• Social Media Marketing
• Research
• Facebook
• News Writing
• Interviews
• Editing
• Social Networking
• Magazine Articles
• Online Journalism
• Newsletters
• Editorial
• Writing
• Publications
• Marketing
• Blogging
• Public Relations
• Marketing Strategy
• Microsoft Office
• Online Research
• Conducting Interviews
• Transcription
• Newsletter Production
• Online News
• Environmental Journalism
• Arts Journalism
• Digital Magazines
• Community Management
• Online Community Moderation
• Interactive Marketing
• Copywriting
• Online Content Creation
• Brand Strategy