Nicole Maroutsos

About Nicole Maroutsos

I’m passionate about helping brands strengthen their operations and create great…

Experience

1. Senior Account Manager

   Zipline

   Feb 2022 — Present · Seattle, WA, US

   Serve as a strategic partner to leading global retail brands, driving account growth, renewals, and expansion through consultative relationship management and a deep understanding of client business goals.Own the post-sale customer journey, from onboarding to long-term success, ensuring measurable ROI and strong advocacy that supports renewals and upsell opportunities.Identify and develop new revenue opportunities within existing accounts by aligning Zipline’s solutions to evolving customer needs and strategic initiatives.Collaborate closely with Sales and Marketing teams to build case studies, success stories, and executive-level presentations that showcase business impact and support pipeline generation.Act as a trusted advisor and primary point of contact for client leadership, influencing decision-making and strengthening executive relationships to position Zipline as a long-term strategic partner.Leverage data-driven insights to demonstrate product value, optimize adoption, and build compelling business cases that reinforce expansion opportunities.

Education

• University of Washington

  BA

• University of Washington

  MA

• Panepistimion Ioanninon

  Greek language/history

Skills

• New Media
• Music Programming
• Digital Media
• Blogging
• Marketing
• Community Management
• Social Networking
• Social Media Marketing
• Digital Marketing
• Online Advertising
• Social Media
• Entertainment
• Content Strategy
• Music
• Music Supervision
• Music Industry
• Radio