Nicole Welsh

AI Engineer | Customer Support Leader @ Frontline Education

Role
Ai Engineer Ii at Frontline Education
Location
St. Petersburg, FL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Nicole Welsh

As a CX AI strategist, I lead AI-powered solutions that drive ticket deflection…

Experience

  1. Ai Engineer Ii

    Frontline Education

    Jul 2025 — Present · US

Education

  • Ramapo College of New Jersey

    Business Essentials Certification

    2007 — 2011

  • Ramapo College of New Jersey

    Bachelor's Degree

    2007 — 2011

Skills

  • Marketing Consulting
  • Email Marketing
  • Social Media Marketing
  • Online Marketing
  • Digital Marketing
  • Online Branding
  • Account Management
  • Customer Satisfaction
  • Customer Service
  • Client Services
  • Client Relations
  • Customer Relations
  • Consulting
  • Salesforce.com
  • Zendesk
  • Zuora
  • Strategic Selling
  • Sales
  • Business Development
  • Networking
  • International Operations
  • Data Analysis
  • Operational Risk
  • Derivatives
  • Middle Office
  • Process Improvement
  • Team Motivation
  • Team Leadership
  • Organizational Leadership
  • Organization Skills
  • Data Entry
  • Office Management
  • Visual Merchandising
  • Retail
  • Retail Sales
  • Retail Branding
  • Inventory Analysis
  • Dance Instruction
  • Dance Education
  • Music Industry

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Nicole Welsh — Ai Engineer Ii at Frontline Education in St. Petersburg, FL, US | Unifers