Nicole Block
Senior Program Manager @ Amazon | Process improvement, change management, training, and technical writing
- Role
- Senior Program Manager at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Nicole Block
Learning, training, and talent Program Manager specializing in the process improvement, launch readiness and execution, change management, cross-functional collaboration, and documentation of research and technical projects. Former technical writer and educator.
Experience
Senior Program Manager
Aug 2025 — Present
Driving program management for the Constructed Response Assessment tool and an in-flight dynamic Generative AI assessment tool, both for use across Amazon’s recruiting assessments to capture and score candidates’ verbal and written responses. Partnering with I/O psychologists, applied scientists, and engineers who implement research-backed models for highly accurate personal competency evaluation and response scoring capabilities. Executing change management, product implementation, and cross-team communication to uphold Amazon’s quality of hire bar. Creating multiple, complex roadmaps while negotiating resources and timelines to deliver timely products and minimize technical risks.
Education
University of California, Berkeley
Bachelor of Arts (BA)
University of Washington
Master of Arts (MA)
Skills
- Newsletters
- Academic Tutoring
- Content Writing
- Medical Writing
- Copy Editing
- Email Marketing
- Presentations
- Business English
- Contractor Management
- User Experience
- Blogging
- Research
- Curriculum Development
- Intercultural Communication
- UX Writing
- Gliffy
- Curriculum Design
- Presentation Skills
- Press Releases
- Content Management
- Microsoft Office
- Teaching Writing
- Storytelling
- Jira
- Mobile Applications
- Teacher Training
- Agile Methodologies
- Web Content Writing
- Teaching English as a Second Language
- Esl
- Sharepoint
- Teaching
- Technical Writing
- Wordpress
- Creative Writing
- SEO Copywriting
- Project Management
- Social Media
- Localization
- UX
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