Nicole Richardson

Program Manager | Amazon Operations

Role: Program Manager, Sub same Day Direct at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

About Nicole Richardson

I\'m a results-oriented Program Manager with a proven track record of transforming complex operational challenges into streamlined, high-performing systems. Currently leading strategy initiatives to optimize labor productivity and reduce costs across North American Sub Same Day operations, I thrive at the intersection of data analysis, process improvement, and cross-functional leadership.

Experience

Program Manager, Sub same Day Direct
Amazon
Jan 2026 — Present · Seattle, WA, US

Education

James Madison University
Bachelor's degree, Communications and Journalism
2013 — 2017

Contact information

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•••••@amazon.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Nicole Richardson

Experience

Program Manager, Sub same Day Direct

Education

James Madison University

Find verified contacts for anyone on LinkedIn