Nicole Howell
Manager at Olive Garden
- Role
- Manager at Olive Garden
- Location
- Baton Rouge, LA, US
- LinkedIn followers
- 500 followers
About Nicole Howell
I am a results-oriented and ambitious leader who thrives on challenges and believes that…
Experience
Manager
Jul 2013 — Present · Baton Rouge, LA, US
As a Restaurant Manager, I am responsible for overseeing daily operations while ensuring an exceptional guest experience. I lead through others by developing and empowering my team to achieve excellence in service, efficiency, and hospitality. My key responsibilities include:Leadership & Team Development: Coaching, mentoring, and motivating team members to perform at their best while fostering a positive and inclusive work environment.Operational Excellence: Managing restaurant functions, including food quality, service standards, and compliance with health and safety regulations.Guest Experience: Ensuring every guest receives outstanding hospitality by upholding high service standards and resolving concerns proactively.Safety & Sanitation: Enforcing protocols aligned with CDC guidelines to maintain a clean and safe environment for guests and employees.Financial & Performance Management: Overseeing budgets, labor costs, and operational efficiency to drive profitability and long-term success.Throughout my career at Olive Garden, I have had the opportunity to support and revitalize multiple locations, helping struggling restaurants regain their footing and thrive. By identifying operational challenges, implementing effective leadership strategies, and fostering strong team engagement, I have played a key role in improving performance and guest satisfaction. Additionally, I was entrusted with the responsibility of helping open a new restaurant, ensuring a smooth launch by building a strong foundation for long-term success.By leading through others, I create a culture of accountability, teamwork, and continuous growth, ensuring both team and business success.
Skills
- Powerpoint
- Event Planning
- Leadership
- Animal Care
- Microsoft Word
- Social Media
- Animal Welfare
- Team Building
- Customer Service
- Nonprofits
- Strategic Planning
- Public Speaking
- Research
- Animal Behavior
- Microsoft Excel
- Microsoft Office
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