Nicole House
- Role
- Customer Success Manager at Domuso
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Nicole House
I am passionate about enabling stakeholders as a Customer Success Manager, to provide the…
Experience
Customer Success Manager
Dec 2024 — Present · Chicago, IL, US
Managed a portfolio of 28 multifamily real estate clients, generating an annual contracted value of over $3.4 million. • Achieved a 12% increase in product adoption within six months through targeted marketing outreach programs. • Conducted Executive Business Reviews to identify platform trends and explore upsell opportunities. • Streamlined onboarding and training processes, enhancing client engagement and satisfaction.
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
2013 — 2017
Ball State University - College of Business
BS
2000 — 2004
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