Nicole Hamer

About Nicole Hamer

An enterprise sales professional and consultant with a proven track record as a result of…

Experience

1. Senior Client Executive, Team Lead

   Forrester

   Jul 2015 — Present

   Manage global brands including Zoetis, Shiseido, Quest Diagnostics, and CBS. Partner with executive management within these companies to support key business decisions around Customer Experience, Digital Transformation and how to turn data into key business insights to win in the Age of the Customer. •Consistently grow revenue with current clients through new client relationships across organizations and upselling Forrester products and services through strategic partnerships and deep customer relationships. •Partner with executive management within client base to support key business decisions around CX, Digital Transformation and how to turn data into key business insights to win in the Age of the Customer. •Account Management of 8 accounts includes on-boarding new users, servicing users, and upselling Forrester products and services such as additional Member seats, upgraded memberships, Data and Consulting. •Collaborate with teams internally to engage more prospects, reposition product offering, develop customized client solutions and maximize Forrester’s value to customers while enriching accounts. Forrester’s unique insights are grounded in annual surveys of more than consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.

Education

• Commonwealth University-Lock Haven

  Bachelor of Arts (BA), Communications

  1998 — 2002

• Downingtown High School

  High School

  1995 — 1998

Skills

• Business Planning
• Sales Process
• Marketing
• Sales Management
• Process Improvement
• Sem
• Marketing Strategy
• Negotiation
• B2b
• Customer Retention
• Sales
• Online Recruitment Solutions
• Management
• Interviews
• Advertising
• Digital Media
• Outstanding Customer Service
• Sales Presentations
• Customer Service
• Recruiting
• Employer Branding
• Talent Acquisition
• Salesforce.com
• Social Media
• Lead Generation
• Contract Negotiation
• Temporary Placement
• Marketing Management
• Strategy
• Sales Operations
• Applicant Tracking Systems
• Online Advertising
• Leadership
• Integrated Marketing
• Selling
• Human Resources
• New Business Development
• Cold Calling
• Crm
• Customer Acquisition