Nicole Gould

Enablement Engineer @Skyscanner

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Enablement Engineer @Skyscanner

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Edinburgh, GB

Evaluating new connectors and integrations, assessing technical feasibility, security implications, and fit with existing architecture- Identifying and mitigating risks in automation design, including access controls and the security impact of integration patterns- Supporting Workato adoption across the business by delivering internal enablement sessions that help teams understand and apply the platform’s capabilities

EDUCATION

2009 — 2012

Johnson & Wales University-Charlotte

Bachelor's of Science (B.S.), International Hotel & Tourism Management

2018

Rutgers University

Certification, Full Stack Coding Bootcamp

N/A

University of Aberdeen

Master of Science - MS, Data Science

SKILLS

FoodJqueryMicrosoft OfficeSchedulingEmail MarketingSEOGuest Service ManagementFront OfficeResortsCustomer SatisfactionTrainingOperaOrganizational OutreachTableauJavascriptOnqGithubTime ManagementHospitality ManagementGuest RecoveryOutlookCssHospitalityCateringLeadershipSocial Media MarketingPowerpointMicrosoft ExcelHotel ManagementTrelloFoodCommunicationHadoopHospitality IndustryHotelsTeamworkHtml5Concierge ServicesAsanaEvent Management

ABOUT NICOLE GOULD

I am an Enablement Engineer at Skyscanner, working at the intersection of engineering and people enablement.My role is to close the gap between what AI and automation can do and what teams across the business are actually able to use. That means driving Workato adoption, evaluating integrations, and making sure the solutions we build are secure, scalable, and genuinely useful.I bring a background in API integration, data analysis, and process optimisation. With a Master\'s in Data Science and a growing focus on Generative AI and LLMs, I am motivated by taking ambiguous problems, collaborating with stakeholders to shape them, and delivering something that measurably changes how teams work.

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Nicole Gould — Enablement Engineer at Skyscanner in Edinburgh, GB | Unifers