Nicole Hunt-Ferrill
Account Manager @Snap! Mobile
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WORK HISTORY
Account Manager @Snap! Mobile
US
Manage a high-volume portfolio of ~1,200 client accounts annually, balancing exceptional service standards with strong revenue and fundraising outcomes- Own the post-sales client experience, guiding schools and organizations through onboarding, campaign execution, and ongoing performance optimization- Have driven nearly $25M in funds raised to date by combining operational discipline, customer advocacy, and consistent execution- Partner closely with field sales representatives to ensure alignment, smooth handoffs, and shared accountability throughout the customer lifecycle- Build and maintain scalable account management processes, setting clear expectations and improving efficiency across a large and diverse client base- Grow account value through cross-selling, referrals, and proactive follow-through, identifying opportunities to expand usage and deepen client relationships- Contribute to team coaching and day-to-day execution, supporting best practices and helping drive consistent performance across the organization- Serve as a trusted advisor to clients by blending relationship management, operational rigor, and a people-first approach.
EDUCATION
Concordia University Irvine
Masters of Arts, Coaching and Athletic Administration
Arizona State University
Business (Sports and Media)
SKILLS
ABOUT NICOLE HUNT-FERRILL
Strategic Account & Partnerships Leader with 10+ years of experience driving revenue growth, retention, and long-term client relationships across the fundraising and athletics industry.Proven success managing complex portfolios, supporting fundraising initiatives, and partnering with senior stakeholders to deliver measurable results. Experienced in CRM-driven sales strategies, customer success, and cross-functional collaboration.Background includes a Bachelor’s in Sports Business and a Master’s in Athletic Administration with a career focused on bridging the gap between clients, revenue, and meaningful impact.
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