Nicole Genelly
- Role
- Senior Client Success Manager at AudienceView
- Location
- Petaluma, CA, US
- LinkedIn followers
- 500 followers
About Nicole Genelly
Strategic Client Success and Experiential Marketing professional with 10+ years of…
Experience
Senior Client Success Manager
Mar 2016 — Present
Manage $2M+ book of business for SaaS POS platform with consistent 95% retention rate • Strategize pricing, upsell opportunities, renewals, and cross-platform migrations • Ensure successful onboarding for clients and serve as the main point of contact for all account issues • Oversee client feature requests and statement of work process with cross-functional teams • Manage strategic CS initiatives, projects, and recommendations with internal stakeholders
Skills
- Special Events Production
- Lead Generation
- Product Management
- Product Marketing
- Brand Management
- Digital Media
- Digital Signage
- Strategic Partnerships
- Advertising
- Saas Product Management
- Affiliate Management
- Brand Development
- Digital Marketing
- Integrated Marketing
- Crm
- Marketing
- Business Development
- Customer Relationship Management (Crm)
- Competitive Analysis
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