Nicole Phillips

About Nicole Phillips

Senior Product Manager specializing in e-commerce and Shopify with a 16+ year history of working in the e-commerce web development and sporting goods industry. Skilled in Website Administration, Team Management, Product Management, and Online Marketing. Strong communication and management professional with a Master of Science (MS) focused in Human Centered Design and Engineering from University of Washington.

Experience

1. Senior Product Manager

   Publicis Sapient

   Jan 2026 — Present · Seattle, WA, US

   I serve as the subject-matter expert for the functional capabilities and underlying technical aspects of Shopify Plus- I help clients design, implement, integrate, and optimize solutions that are crucial to ecommerce success and are proven to increase revenue and produce ROI. The solutions typically built across the ecommerce platform are: ERP, OMS, inventory management, payment services, WMS, fulfillment, CMS, CRM, customer experience solutions, analytics & tracking tools, optimization & personalization tools, and more- I create and manage a list of required feature as a Product Backlog in JIRA and ensure they are prioritized based on value, size, risk, and other relevant considerations. Progressively decompose and refine the Product Backlog from Sprint to Sprint in response to insights about opportunities, constraints, and risks. Identify candidate stories for future sprints- I work with engineering team and QA to ensure delivery of a work product that meets the requirements and acceptance criteria through ongoing collaboration, leading requirements definition, analysis, documentation, testing the features produced to confirm that they meet the acceptance criteria, drafting release notes, leading required training for the client team, and facilitating user acceptance testing (UAT).

Education

• Western Washington University

  BA, General Studies: Focus in Computer Science and History

  2005 — 2009

• University of Washington

  Master of Science (MS), Human Centered Design and Engineering

  2013 — 2016

Skills

• Email Marketing
• Mac & Pc Platforms
• Mac Os
• Front-End
• Scene7
• Css
• Brand Development
• Bronto
• User-Centered Design
• Google Analytics
• Responsive Web Design
• Photoshop
• Adobe Creative Suite
• Subversion
• Html Emails
• Graphics
• Mysql
• E-Commerce
• Axure
• Html
• Demandware
• Adobe Photoshop
• Team Leadership
• Web Design
• Website Administration
• Wordpress
• Wireframes
• Mobile Design
• Information Architecture
• Web Development
• Espresso
• User Experience
• User Experience Design
• Project Management
• Javascript
• Dreamweaver
• User Interface Design
• Php
• Cascading Style Sheets (Css)
• Contract Negotiation