Nicole Dowdell
- Role
- Director of Fraud Operations at Fifth Third Bank
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Nicole Dowdell
People Management - Call Center and Fraud Operations - Vendor Relationship…
Experience
Director of Fraud Operations
Apr 2015 — Present
Deposit Fraud Detection and Prevention, Deposit & Card Aquisitions, Enterprise Fraud Referral Processing, Quality Monitoring and Surveillance and Fraud Investigations.
Education
University of Cincinnati Carl H. Lindner College of Business
Bachelor of Business Administration (BBA), Management Information Systems, General
1997 — 2000
University of Phoenix
MBA, Business Management
2008 — 2010
Skills
- Credit Cards
- Risk Management
- Policy
- Training
- Integration
- Military
- Cross-Functional Team Leadership
- Financial Services
- Call Center
- Strategic Planning
- Underwriting
- Management
- Strategy
- Vendor Relationship Management
- Banking
- Fraud
- Project Management
- Relationship Management
- Process Improvement
- Call Centers
- Vendor Management
- New Client Integration
- Customer Service
- Vendor Relationships
- Leadership
- Credit
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