Nicole Boley
Quality Project Manager, Training at Apple
- Role
- Quality Project Manager, Training at Apple
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Nicole Boley
Seasoned Manager with a demonstrated history of working within the Contact Center…
Experience
Quality Project Manager, Training
Jul 2019 — Present · Austin, TX, US
Education
Texas State University
Dance Education, Theatre Arts
1988 — 1991
Skills
- Mobile Devices
- Os X
- Mac Os X
- Team Leadership
- Coaching
- Iwork
- Itunes
- Computer Hardware
- Process Improvement
- Team Management
- Ios
- Troubleshooting
- Management
- Team Building
- Call Center
- Account Management
- Sales
- Ipod
- Ipad
- Iphone
- Apple Remote Desktop
- Customer Experience
- Technical Support
- Apple Certified
- Customer Retention
- Customer Service
- Vendor Management
- Problem Solving
- Ilife
- Mobile Device Management
- Cross-Functional Team Leadership
- Mac Os X Server
- Call Centers
- Customer Relations
- Outsourcing
- Mac Os
- Workforce Management
- Customer Satisfaction
- Training
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