Nicole Berger
HR | Team Lead | Leave of Absence | ADA | Compliance
- Role
- Leave of Abscence Specialist, Team Lead Ii at The Larkin Company
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Nicole Berger
Leave of Absence (LOA) & Time Away Case Management Federal & State Leave Law Compliance (FMLA, ADA, etc.) Process Improvement & Automation Cross-Functional Team Collaboration Employee Experience & Engagement Data-Driven Problem Solving Escalations, Complex Cases, Sensitive Information Employee and Client Education
Experience
Leave of Abscence Specialist, Team Lead Ii
Feb 2025 — Present
Leads a team of 15 benefits specialists, delivering comprehensive LOA programs across the U.S. and Canada, including Disability Insurance Claims and ADA compliance, ensuring adherence to federal, state, and provincial regulations.Investigates and resolve escalated and complex cases involving claim discrepancies, compliance challenges, and varying state/provincial requirements, ensuring timely and accurate resolution.Implements tailored benefits programs for top-tier companies, fostering high-performance cultures by providing employees with the support and resources they need during critical moments in their careers.Manages end-to-end benefits administration, including intake process, compliance education, vendor communication, and facilitating seamless return-to-work transitions for employees.Improves team efficiency and accuracy through data-driven analysis and mentorship, achieving a 99.5% success rate in program delivery and maintaining top-tier employee feedback scores.
Education
San Francisco State University
Bachelor of Arts - BA
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